Privacy Policy

Privacy Statement.

S. Stergioulas & Co., hereinafter referred to as the "Company" and athomer.com respects your privacy and is committed to protecting your personal data and to use it responsibly, where appropriate. Our privacy policy sets out the basis on which any information we collect from you, or you provide to us, (which may include personal data as defined by the Data Protection Act) through this website will be processed by us.

*This Privacy Policy does not apply:

For personal information collected through other websites or services. When you use third party sites or services, you are subject to their respective Privacy Policy as set forth by them.
For additional personal information that you provide to buyers, sellers, partners or other users on your own initiative and with your consent.

What information do we collect?

As you interact with the website (registration, newsletter subscription, product order) or as you contact us by phone, website or social media, we may collect the following information from you:

1. Information that you provide to us, which is included in:

Forms that you fill in on the athomer.com website
Contact content, when you contact us by phone, email or otherwise.
Registration forms on the athomer.com website
Subscriptions or orders through this site
Discussions on the website or official social media related to it
Reports of problems or requests for assistance regarding the operation of the website

This information may include:

Your full name,
Your email address,
The address to which a product will be shipped,
The billing address (if different from the shipping address)
A telephone number (landline or mobile).

* Any information concerning your credit/debit card is communicated to the bank concerned.
* The company processes your data in compliance with the application of article 7A par. 1 (b) of Law 2472/1997, as well as the European regulatory framework regarding the protection of personal data (GDPR), for the purpose of implementing each order and in no way will they be disclosed, published or sold to third parties, unless the procedure established by the legislation on the lifting of confidentiality (Law 2225/1994) or any obligations arising from the national implementation of Directive 24/2006 is initiated.

2. Information that we collect automatically with each visit to the site such as:

Technical information such as your IP address, connection information, browser type and version, time zone setting, operating system and platform you are using.
Information about your visit, including the full URL of the clickstream to, through and from our site (including date and time).
Pages you have visited or searched for, before and after visiting the site, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling and "clicks") and the methods used to navigate off the site.

How do we use this information?

We may, where applicable, use the information we hold about you in the following ways:

To answer your questions in a more targeted way.
To provide you - or allow third parties to provide you - with information about other goods we offer that are similar to those you have already purchased or searched for, or that we think may be of interest to you.
To make suggestions to you and other users of our site about products that may be of interest to you or them.
To allow third party services to provide targeted advertising, through websites you visit, for goods that may be of interest to you (see more about this in the Cookies Policy below.)
To measure or understand the effectiveness of the advertising we offer to you and others
To monitor the progress and number of participations in promotional activities.
So that you can interact with the site, for example by posting comments or sharing information on other social media platforms.
To fulfil our obligations under any contracts entered into between you and us and to provide you with the information and products you request.
To effectively manage your access to our services or to notify you of any changes to the services.
To comply with legal requirements.
For better site management and internal operations, including troubleshooting, data analysis, technical testing and statistical research.
To improve the site, ensuring that content is presented in the most effective way for you and your computer.
As part of our efforts to keep the site secure.

How and when is this information shared?

We may share your personal data with selected third parties such as:

Authorized employees of the e-shop, who are responsible for the execution and invoicing of your orders, as well as for the fulfillment of all obligations arising from the contract between the customer and the e-shop.
Payment and transport service providers (for example banks, money transfer services such as Paypal, transport companies and
couriers etc.) necessary for carrying out the business activity and/or securing the data and/or serving the users of the e-shop.
Business partners, suppliers and collaborators to provide information on promotions and offers.
Advertisers, ad networks and social networks that require the data to select and serve relevant ads to you and other users. We may also use aggregated information to help advertisers reach the type of audience they are targeting.
Search engine providers and "Analytics" services that help the Company to optimize the website.
Other third parties when you wish such sharing and after you have already given your consent.

We may share your personal data with selected third parties such as:

If we sell or buy a business or assets, we may disclose your personal data to the prospective seller or buyer.
If the Company that controls this website is acquired by a third party, the personal data it holds about customers will be one of the transferred assets.
If we are required to share your personal data in order to comply with any law, enforce our terms of use, or protect the rights, property or safety of the Company, our customers or others. This includes sharing information with other companies and organisations to protect against potential fraud and reduce credit risk.
To any third party lawfully claiming it.

*We require all third parties with whom we share your personal data, for the reasons mentioned above, to respect the security of your personal data, to maintain confidentiality, not to send your data to others without the Company's permission, to take appropriate security measures themselves and to comply with the applicable legal framework for the protection of personal data and in particular Regulation 979/2016/EU.

Cookies

Cookies are small text files that are placed on your computer by the websites you visit and are widely used to make websites work more efficiently, to remember the information you are interested in and to improve and/or enrich your experience on the website you visit.

They can also help to ensure that the ads you see on the site are more relevant to your preferences and interests.

We do not use cookies to identify you, but only so that the website can work better in a way that suits you.

Disable/Delete Cookies

Cookies pose no risk to your computer system or your files. You can of course disable cookies by using the setting in your browser that allows you to refuse the setting of certain cookies. However, if you use your browser settings to disable all cookies (including basic cookies) you may not be able to access all parts of our site or other sites you may visit.

Disabling a cookie or a cookie category does not delete the cookie from your browser. You will need to perform this action separately in your browser.

How long do we keep your data?

We keep your personal data for as long as necessary to fulfil the purposes for which we collected it, as mentioned above and for as long as you keep your account open on our website. Some data, however, which mainly relates to product purchases, may be retained longer in order to comply with tax and commercial, applicable legislation.

At the end of this period, these data are either completely deleted from our system or kept anonymously, so that they can be used, in an unidentifiable way, in statistical analyses and for business planning purposes.

What are your rights?

You have the right to:

Request access to your personal data. This enables you to obtain a copy of the personal data we hold about you and check that we are processing it lawfully.
Request the correction of any personal data we hold about you if it is incomplete or inaccurate, although we may need to verify the accuracy of the new data before making any changes.
Request the deletion of your personal data when there is no longer any reason for us to continue processing it. You can also exercise this right where you have successfully exercised your right to object to processing (see below), where we have processed it unlawfully or are required by law to delete it for other reasons.

*Please note, however, that we may not always be able to comply with your request for deletion, for specific legal reasons that will be communicated to you, on a case-by-case basis, when you submit your request.

Object to the processing of your personal data - if there is no legitimate ground for it - if there is something that you feel infringes your fundamental rights and freedoms.
Request restriction of the processing of your personal data in the following scenarios: (a) if you want us to determine the accuracy of the data; (b) where the use of the data is unlawful but you do not want us to delete it completely; (c) where you need us to retain the data, even if we no longer require it, as you need it to exercise or defend legal claims; or (d) you have challenged our use of your data but we need to verify that we have legitimate grounds to use it.
Request the transfer of your personal data to you or to third parties. We will provide you or a third party service you have chosen with your personal data in a commonly used, readable, electronic format. Please note that this right only applies to automated information that you originally consented to us using or information that we used to perform a contract between us and you.
Withdraw your consent, at any time, for future processing of your personal data in cases where this is deemed necessary by us. If you withdraw your consent, however, we may not be able to offer certain products or services.

The applicable law, in relation to the above, is Greek law, as formulated in accordance with the General Data Protection Regulation 2016/679/EU, and the applicable national and European legislative and regulatory framework for the protection of personal data.

The competent courts for any disputes arising in relation to your Data are the Courts of Athens.

You can file a complaint with the Personal Data Protection Authority if you believe that the processing of your Personal Data violates the applicable national and regulatory framework/law for the protection of personal data.

If there are changes to our Privacy Policy, we will post an update to this Privacy Policy on our website before the changes take effect and will notify you by any appropriate means.

We encourage you to periodically read this Policy to know how your Data is protected.